Sustainability Management at RUSLANOIL Refinery starts from understanding the expectations of what we call C.E.O.—Customers, Employees, and Owners & Other stakeholders. By correctly understanding what they expect of us and what we have to do to meet their expectations, we are making a concerted effort to maximize their economic, environmental, and social values and consequently achieve our Vision 2025 of becoming ‘The most competitive and admired energy & chemical company in europe’